Information We Receive About You

In this Privacy Policy, when we refer to "Information," we mean any data we collect that may include, but is not limited to, personal data. Organized collects information you provide directly to us (Data that you provide to us) and through your use of our services (Data we collect when you use our Services).

Data You Provide to Us

• Account Creation Data: To create an account, users (students and instructors) provide essential data, including:

  • Email address

  • Password

  • First and last name

  • Date of Birth

  Without this data, we cannot provide our services.

  
  

• Communications with Organized: If you contact us for support, report a concern, respond to surveys, or exercise your rights, we may collect the necessary information to provide assistance. This may include:

  • Email address

  • Content of your messages or inquiries

  • Additional information you provide, such as photos or copies of government-issued identification (if applicable).

Data We Collect When You Use Our Services

• Connection and Technical Data: We automatically collect technical data when you interact with our app to improve service quality. This may include:

  • IP address

  • Device type and operating system

  • Browser type and settings

  • Usage data such as date/time of access, pages viewed, and app interactions.

• Usage Data: We collect data related to how you use our services, including:

  • Bookings made by students and instructors

  • Communication and interaction data between users (e.g., scheduling, booking confirmations).

How We Use Information We Receive About You

We do not sell your data. We use the information collected carefully and solely for the following purposes:

• Provision and Improvement of Services: We use your information to create accounts, manage bookings, and enhance app performance.

• Communication: We use your data to contact you about booking confirmations, reminders, updates to services, or to respond to support inquiries.

• Safety and Security: We ensure the safety and security of users by monitoring activities and maintaining the integrity of our systems.

• Legal Compliance: Where necessary, we process information to comply with legal obligations or respond to legal requests.

When We Share Information About You

We share your data only when necessary to provide our services, or when required by law:

• Other Users: When students or instructors use the app, their information (such as names and booking data) is shared for coordination and communication between parties.

• Service Providers: We may share your data with third-party service providers who assist in running the platform (e.g., hosting providers, IT services, email services) under strict confidentiality.

• Legal Obligations: We may disclose information to authorities if required by law or in response to valid legal requests.

• Change in Ownership: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner under this Privacy Policy’s terms.

How Long We Keep Your Information

We keep your data only for as long as necessary to provide our services, or longer if required by law. Retention periods include:

• Account Data: Retained as long as the account is active. Upon account deletion, the information is removed from our systems.

• Booking Data: Retained as long as necessary for record-keeping and service provision.

• Usage Data: Retained for no more than 12 months for analytics and service improvement.

Your Privacy Controls and Rights

As a user, you have the right to control your data. These include:

• Access and Correction: You can request access to or correction of your personal data.

• Data Deletion: You can delete your account at any time, which will remove your personal data from our systems.

• Data Portability: You can request a copy of your data in a machine-readable format.

• Withdraw Consent: Where we rely on your consent to process your data, you can withdraw it at any time.

• Object to Processing: You can object to our processing of your data in certain circumstances.

To exercise these rights, you can contact us at roko.jugovac@blue-leader.hr Requests will be processed in accordance with applicable law.

Children’s Data

Our services are not directed at individuals under the age of 17, and we do not knowingly collect personal data from children. If we learn that we have collected personal information from a child, we will take steps to delete the data.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. When we make changes, we will notify users by updating the "Last Updated" date at the top of this document. It is recommended to review this policy regularly.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us by email at roko.jugovac@blue-leader.hr or through our website: organized.framer.website